Privacy Policy

Thank you for visiting the [""] website (the "Website"). Mondo Fresco Pty Limited (ABN 46 604 192 369) and its related bodies ("Mondo Fresco", "we", "us" or "our") recognize the importance of protecting the privacy and the rights of individuals in relation to their personal information and are committed to protecting the privacy of personal information in accordance with Australian privacy laws.

We respect your rights to privacy under the Privacy Act 1988 (Cth) (Act) and we comply with all of the Act's requirements in respect of the collection, management and disclosure of your personal information.

By using this website, you agree to the collection and use of your information as outlined in this policy.

What is personal information?

When used in this Privacy Policy, the term "personal information" has the meaning given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation.

If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

What personal information do we collect and how is it collected?

We will only collect personal information from you that we reasonably require for one or more of our business functions or activities, and will do so by lawful and fair means.

The kinds of personal information we may collect from you will depend on what type of interaction you have with us. However it may include amongst other things.

Personal information that you provide to us when you participate in a promotion, competition, promotional activity, survey, market research, SMS, MMS and other mobile services, subscribe to our mailing list, participate in our loyalty programme, utilise the Mondo Fresco Mobile Application or interact or follow our social media pages like Facebook, Twitter, LinkedIn and Instagram. This information may include, for example, your first and last names, postal address, physical address, email address, telephone number, facsimile number, age or date of birth loyalty membership details.

Personal information you provide to us via our restaurants or when you place an order in a restaurant, by telephone, via our online catering ordering system or when purchasing a gift card. This information may include, for example, your first and last names, postal address, physical address, email address, telephone number, date of birth, age, menu preferences, previous order information, loyalty membership details, credit card details and Internet Protocol (IP) address.

Information regarding your interests, preferences, purchasing behaviour and experience with our services, together with any additional information necessary to deliver those services and respond to your enquiries.

What happens if we can't collect your person information?

If you do not provide us with the personal information described above, some or all of the following may happen:

We may not be able to provide the requested services or products to you, either to the same standard or at all

We may not be able to provide information about products and services that you may want including information about special promotions

We may be unable to tailor the content of our websites to your preferences and your experience of our Website may not be as enjoyable or useful

Do we disclose information about our users to anyone else?

We may share general information about the use of our site with advertisers, sponsors, content providers and other third parties. However, we generally only disclose aggregate, anonymous information about our users and except where otherwise specifically required to do so, will not disclose any personally identifiable information to any third party without your approval. On occasions it may become necessary to release personal information, including if we are required to do so to satisfy a legal obligation.

Further, as a necessary adjunct to the proper operation of our website, our staff and technical contractors, who are subject to obligations of confidentiality to us, may gain access to personal information as part of their service.

Other Technologies

We may use technologies such as cookies and web bugs to aid our collection of information related to the usage or our website. All information we collect is subject to our Privacy Policy.

We also use your IP address to help detect problems with our server, and to administer and manage our website. Your IP address is used to help identify you and to gather broad demographic information about you.

Employment applications

Generally, the type of personal information that we collect about applicants is the information included in your application for employment, for example your name, postal address, telephone number, email address, education details, employment history and other information relating to your work experience.

In considering your application, we may also obtain personal information about your from third parties, for example, from your previous employers or nominated referees. Subject to your consent, we may also collect sensitive information about you such as information about your health (including any disability) or any criminal record you may have.

We collect personal information for any one or more of the following purposes:

Assessing you for a position with us or one of our related entities

Assessing whether you are suitable to progress to each stage of the recruitment process for a vacant position

Storing your information for future employment opportunities.

If you do not provide us with the information we request, we will be unable to do one or more of the above.


Where we store your personal information depends on what interaction you have had with us. Some areas may include databases for processing customer enquiries or feedback, mail exchange servers or email databases for marketing communications.

We take reasonable steps to ensure that your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. We only keep your personal information for as long as it is required for the purposes for which it was collected or as otherwise required by law. We will take appropriate measures to destroy or permanently de-identify your personal information if we no longer need to retain it. These measures may vary depending on the type of information concerned, the way it was collected and how it was stored.

3 As our Website is linked to the internet and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you will communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.


Our Website may contain links to other Websites operated by third parties which may be of interest to you. We make no representations or warranties in relation to the privacy policies of any third party Website and we are not responsible for the privacy policies or the content of any third party Website. Third party Websites are responsible for informing you about their own privacy practices.

Changes to the Privacy Policy

We may change this Privacy Policy from time to time at our discretion and without notice. If any such changes are made, we will make all reasonable effort to bring those changes to the attention of our users. An updated version of our Privacy Policy will be maintained on this website so that you remain aware of the data we collect, how we use it, and under what circumstances we disclose it.

Further Information

Please feel free to contact us at if you have any questions, comments or would like more information concerning privacy issues.
We will also provide you, on request, with details of any information about you which is held by us, and will remove that information from our records and computer systems if requested by you in writing.